We want you to be completely satisfied with your purchase. If you're not happy, you can contact us within 30 days of delivery for a return or refund. Simply email us at info@lampasa.com, and we'll assist you with the process.

We offer secure payment options, including credit cards, debit cards, PayPal, and popular local methods like iDEAL and Bancontact. Select the option that suits you best.

Once your order ships, you'll receive an email with a tracking number. Please note that some items may be shipped separately, depending on the supplier. You can also track your order anytime on our Track Order page.

If you made a mistake with your order, please contact us within 10 hours at info@lampasa.com. We’ll do our best to update your shipping details before the order is processed. Once the order has shipped, changes can no longer be made due to courier policies and privacy regulations.

This three-color lighting lets you easily switch between warm white, cool white, and natural white using your standard wall switch. It's a versatile way to set the perfect mood with just one fixture.

An RGB light combines red, green, and blue LEDs to produce a full range of colors. These lights are ideal for creating vibrant and customizable lighting environments.

Stepless dimming lets you adjust the brightness smoothly and continuously, offering full control over your lighting without fixed steps.

A dimmable light lets you adjust both brightness and color temperature, so you can switch from soft warm tones to bright cool whites depending on your preferences.

Changes or cancellations can be made within 5 hours of placing your order. Please email us at info@lampasa.com as soon as possible. After 5 hours, the order may already be in production or shipping.

Some items may ship from different warehouses or suppliers, so your deliveries may arrive separately. If anything is missing, please contact us, and we'll ensure it reaches you safely.

Most orders are processed and shipped within 1 to 2 business days. You'll receive a confirmation once your package is on its way.

We offer free adjustments for items like suspension rod or cable length. Simply leave a note during checkout or email us after placing your order. For custom sizes or colors, bulk personalization is available for orders of 10 units or more, with additional production time required.

We carefully package every item, but if your product arrives damaged, please contact us within 48 hours of delivery. Send your order number and a photo or video of the damaged item to info@lampasa.com, and we'll send a free replacement immediately.

Although rare, technical issues can occur. All our products come with a 5-year warranty. If your item stops working, send us your order number and a short video showing the issue. If it's covered by the warranty, we'll arrange a free replacement.

Once we receive and inspect your returned item, we’ll process a refund to your original payment method. The refund typically appears in your account within 1 to 3 business days, depending on your bank or payment provider.

Yes, our mobile site is fully secure and supports credit card payments through encrypted, trusted payment gateways.

Yes, we work with interior designers and industry professionals. For more information about our trade program, please contact us at info@lampasa.com.

Yes, Lampasa is a fully registered and trusted business based in the Netherlands and serving customers internationally. We are committed to delivering high quality products with clear and reliable customer service.

Company details
Lampasa
Siebe Schootstrastraat 66
8923 GH Leeuwarden
Trade Number: 88929299
VAT Number: NL004671469B47